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&gt;&gt; Thank you for having me, good evening,
everybody, good evening, graduates.

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First of all, before I say
anything, congratulations!

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I am so proud of the work that you've done
and getting to this momentous occasion.

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It's such a momentous accomplishment.

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And you know, as I was thinking about
what to say today, and I'm truly honored

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to have been asked to participate today.

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So I was thinking about what to say, I thought,
you know, I could tell you all about myself.

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That I've been working in
libraries for 30 years.

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That I taught for SJSU SLIS for seven years.

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That I am from Sri Lanka.

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That I'm an immigrant.

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That I'm a traveler.

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That I am unabashedly a crazy cat lady.

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But I thought I would rather spend my
time talking about some of the lessons

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that I have learned in my years
in the library profession.

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And hopefully just impart a few
things upon you that you can walk away

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that will hopefully help you in your career.

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And I've really kind of divided
it up into two things.

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One, the work we do every day on our jobs.

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Serving our community.

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And whatever kind of community that is.

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And then the other piece of being a
librarian, and that is our profession.

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And how we have an impact on that
profession and how we serve that profession.

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So I really want to make sure that
I try and get to all of these.

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I've got like a little top 10 list
that I'm going to share with you.

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And I'm not really sure if you can
see it, but I've wearing my League

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of Extraordinary Librarianship shirt.

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Which was the theme of my
presidential conference.

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So I'm really proud of it.

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And let me start with number one lesson

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that I've learned is start
early and build your brand.

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We talk a lot about branding
in the commercial sector.

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We talk a little bit about
it in the public sector.

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But I'm not talking about that.

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I'm talking about your own
individual, personal brand.

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And the importance to establish a strong brand.

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It is equally important.

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For me, when I started thinking about this,
I thought about what my brand actually is.

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And I asked people around me.

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Hey, what would you say are the
three words that would describe me?

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And then I thought, what are
the words that I want to be?

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That I want people use to describe me?

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Where do I want to get to and
what do I need to do to get there?

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And the words that reflect my brand
are the words innovative, strategic,

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someone with a vision for the future.

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Trustworthy, that's really important to me.

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And then also, someone who believes in my team.

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Those are things that I find really important

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and I do everything to try
and maintain that brand.

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This didn't happen overnight.

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It took years to build.

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And the importance of spending
that time building

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that brand is you're really
building brand equity.

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So inevitably, in our careers,
we're going to fail at something.

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It's going to happen.

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It's okay.

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I'm here to tell you, it's okay.

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I have failed at many things.

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But that brand equity is what saves you.

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Because people look at you and go that's not
who Michelle is, she's all these other things.

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And they look past that failure.

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They help you get through that failure.

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So really think about your brand image and think
about perhaps what three to five words you want

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to reflect who you are and start working on that
and building that that's who you're going to be.

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The second thing I will say, which is
just as important, is be strategic.

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There are so many things to do all day long.

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We do not have time to get through
everything that we need to do.

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So you have to be strategic
in your decision making.

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Think about certain projects or
services or pick things that are going

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to help you get to where you want to go.

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So for me, I wanted to try and have as much
impact as I could both in my community,

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through my job, and also in my profession.

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And as I thought about that, like okay,
what can I do to achieve that impact?

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So as a, I was probably a Librarian I or
Librarian II, in the city that I worked for,

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I volunteered to help out with the
EOC, the Emergency Operations Center.

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And the reason I did that is because all of
the training, all of the meetings that revolved

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around that, were conducted by our city manager.

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So that put me in front of the right people.

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And it allowed them to see what I was capable
of doing and it gave me a lot more latitude,

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a lot more experience, and a lot more potential
for upward mobility in that organization.

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I also thought about the impact
I want to make on my profession,

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which is equally important to me.

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And so, just like Lissa has made
a huge impact on our profession

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through the American Library Association,

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I decided to work with the California Library
Association and try and make an impact that way.

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And you know, it might be
small, it might be large,

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but I spent the last 15 years volunteering
from, you know, working on a conference

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to doing a program to being on the
board and then being the president.

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And all of these things really helped
me establish my brand and who I am.

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So those two go hand-in-hand.

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The third thing I will say is, and this was
mentioned a few minutes ago, lead by example.

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It may sound cliche at times, but it's so true.

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We have to be able to walk the talk.

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You know, you can be a leader in any position.

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Don't have to just be a leader, you don't
have to just be at the top to be a leader.

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You can lead from anywhere.

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But the important thing is think about those
qualities that are important to you as a leader.

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Who have you seen?

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There's several people who are on here right now
who are major leaders in the library profession.

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And think about the work that
they've done and what they stand for.

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As you look at those characteristics and
those traits, that's what you want to try.

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And if you want to embody those, you've got to
walk that every single day and be that person.

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That's what other people are going to see.

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And it's so important to do that.

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Leaders have vision.

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They are strategic.

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Leaders in their organizations
build a culture of trust.

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I can't emphasize how important that is.

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They inspire creativity in other people.

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And that is such an amazing thing to do, to
be able to bring something out of someone else

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and empower them to be able
to do things on their own.

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And they really are able to
get people to follow them.

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And follow them in their vision that they have.

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And those are all big things.

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But leaders are also, they illustrate
that nothing is beneath them.

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They're willing to do whatever it takes.

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And that sometimes means, and I
am definitely one of those people,

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who at the end of a large event at my
library or my recreation department,

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I am going to be the first person to
help pick up a chair, fold a table,

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or fold down an easy-up and load the truck.

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Because it's important to stay humble and it's
important for your team to see who you are

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and that you are willing to lead and do
anything it takes to support the group.

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Number four, the next thing
I'll mention is be innovative.

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Be creative.

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Reinvent something.

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That's so exciting to do.

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There's the business guru, Peter
Drucker, who once said the only way

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to predict the future is to create it.

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Let that settle in for a minute.

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That means taking a risk.

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That means trying something
perhaps you haven't tried.

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But it means creating something
that perhaps never was.

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And that was just one of the most
amazing things to try and do.

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So I encourage you to take the time to innovate,
take the time to iterate, to trend watch

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and think about how you can
change the way you do things.

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Or perhaps do something new
that has never been done.

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A few years ago, my former
boss was the president of CLA

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and he asked me to be his conference chair.

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And he said hey, really quick,
come up with something

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for conference that's never been done before.

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I was like oh okay, let me
come up with that really quick.

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And I thought about it for a while and
thought what hasn't been don at conference?

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I mean, I'm sure there's lots
of things that take money.

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So that was off the table.

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So, I said to him, hey, what if we, instead
of stopping like we do normally our conference

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at 5 o'clock, what if we went all night long?

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And he was like oh hold on, that's a lot.

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And I said okay.

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What if we went until midnight
or 1 o'clock in the morning?

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So anyway, out of these discussions
came the Night Track

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at the California Library Association
conference, which is super popular.

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And the first year we did it, I did a program
at 10 o'clock on a Friday night on failure.

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And I had 200 people in that
room wanting to listen

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to those library directors talk
about a failure they'd had.

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It was an opportunity to do
something different, something edgy.

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We knew there were lots of new librarians
coming into the profession who wanted

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to spend time together, wanted to socialize,
who wanted to be out later than 5 o'clock.

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Who wanted a bar.

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And so we provided all of those things.

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And that Night Track is still going on today.

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In my job, when I was the Director of
the Rancho Cucamonga Library, actually,

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this was when I was the assistant director.

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We had started introducing
toys into the children's room.

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Which most libraries have done.

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And one day I was at a museum and I saw this
geography exhibit that really captured me.

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And I thought to myself, as I was coming home, I
thought wow, what if we were to create some kind

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of interactive exhibit for our children's room
that featured all of these different kinds

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of toys or different kinds of
play and tactical experiences?

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And we got a grant to do a proof of
concept, hired a museum designer.

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And we created these interactive
exhibits that were scalable,

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that were small enough for a library to use.

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And that were flexible and
moveable and all of that.

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And they were the most popular
things in our library.

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And what was great was all these other libraries
heard about it and we ended up selling like 50

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or 60 of these museum exhibits, really,
that worked in libraries to other libraries.

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And it was great to be able to
create something that wasn't.

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And introduce it into the library world.

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And really try a different
type of service model.

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So the bottom line is, look
around you all the time.

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Whether you're at the grocery store, whether
you're online at the gas station, whatever.

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There are so many places that
you can look and get inspiration.

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You just have to always think about how
could I apply this to what I'm doing at work?

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Or what am I doing in my profession?

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And think of that way to translate it.

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And that will really give you a leg up on a
lot of other people who don't think like that.

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Next thing I'll say is pay it forward.

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Everyone here who's spoken today has had
someone in their career or probably someones

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who have been remarkable and
done something great for them.

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I know I've had great mentors in my career.

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And I am so grateful to them.

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They've helped me on my journey.

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And they've really helped me, you know, through
their generous spirit, become who I am today.

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So I would say you know, be a mentor one day.

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Get involved with an organization
like Lissa has, like ALA,

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or like I did with the California
Library Association.

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Or PLA or Reformer or [inaudible],
there's so many.

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Become a member, volunteer, and give back
to our profession and to the next generation

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of librarians as you go on in your career.

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Like I said, I volunteered for many years for
CLA, and I've never regretted one minute of it.

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It's really been very fulfilling.

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And it's important for us to really make
sure we're giving back to our profession.

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The next thing I'll say is ask yourself
a question when you're faced with issues.

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Is this your hill to die on?

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There are so many things that
you're going to come up with.

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And I was just, you know, just starting out,
I probably felt like everything was a problem.

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It's like I blew up everything, I
made it bigger than it needed to be.

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And if it's just the usual routine
stuff that's bugging you at work,

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you know, that's why we get a paycheck.

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Let it go.

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We have so many other hills to die on.

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Lissa mentioned some of them that we
really need to focus on as librarians.

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And you guys are coming out of
library school at such a great time.

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You know, we're in this post-pandemic world

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and we are really reinventing the
way that libraries are getting used.

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Because people, the way people
do things has changed.

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The way we eat, the way we pick
up food, all of that has changed.

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So, and libraries have, too,
and our traffic has.

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So you're coming out at such
a great time to do that.

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But some of the things that you're going to have
to really take the mantle on is freedom to read.

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You know, I cannot believe we're still having
this conversation about banned books in 2023.

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I mean, this is ridiculous.

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But this is something that we are dealing with.

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Sustainability for funding sustainability
in libraries is something huge.

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And that is something that we
really need to think about.

00:13:30.406 --> 00:13:34.986 align:middle
You know, when you look at an organization
like a city or a county and you're funneling

00:13:34.986 --> 00:13:37.726 align:middle
so much money into public safety.

00:13:37.726 --> 00:13:39.396 align:middle
And I'm not saying that that's not important.

00:13:39.396 --> 00:13:43.816 align:middle
But the more money put into libraries
and community services and 0 to 5

00:13:43.816 --> 00:13:47.426 align:middle
and after school programs, the less
money down the road you're going

00:13:47.426 --> 00:13:49.006 align:middle
to have to put into public safety.

00:13:49.046 --> 00:13:49.866 align:middle
That is proven.

00:13:49.866 --> 00:13:53.126 align:middle
So, that is something else that
you're going to have to contend

00:13:53.126 --> 00:13:55.176 align:middle
with as you're coming out of this.

00:13:55.356 --> 00:14:01.106 align:middle
And I will say, librarians have been
talking about equity since God was child.

00:14:01.106 --> 00:14:04.406 align:middle
I mean, this has been part
of our language forever.

00:14:04.406 --> 00:14:05.986 align:middle
I've never known it not to be.

00:14:06.396 --> 00:14:11.486 align:middle
And now, the rest of the world seems to have
jumped on board about equity and diversity.

00:14:11.756 --> 00:14:15.716 align:middle
But it seems like whenever we take a
step forward, we're taking steps back

00:14:15.716 --> 00:14:17.876 align:middle
when it comes to diversity and LGBT.

00:14:17.876 --> 00:14:23.556 align:middle
And we need to really make sure that we
are on the right side of that in libraries.

00:14:25.116 --> 00:14:31.666 align:middle
So all of these things, so my message is,
really think about is this your hill to die on?

00:14:31.666 --> 00:14:33.736 align:middle
And which ones are you going to choose?

00:14:34.006 --> 00:14:36.286 align:middle
The next thing I'll say is
have a nimble career plan.

00:14:36.396 --> 00:14:41.856 align:middle
And I say nimble because you want to be
able to move and bob and weave as you need

00:14:41.856 --> 00:14:44.206 align:middle
to when new opportunities come up.

00:14:44.356 --> 00:14:48.516 align:middle
There's -- it's always important to have,
even if it's a one year plan, that's okay,

00:14:48.516 --> 00:14:50.466 align:middle
or three year, five year, even a 10 year.

00:14:50.466 --> 00:14:52.016 align:middle
It really doesn't matter.

00:14:52.016 --> 00:14:55.136 align:middle
Just have an idea of what you want to do.

00:14:55.136 --> 00:14:56.636 align:middle
The skills that you're going to need.

00:14:56.756 --> 00:14:59.656 align:middle
The training you're going
to need to achieve that.

00:14:59.656 --> 00:15:02.336 align:middle
It is so crucial because things will happen.

00:15:02.336 --> 00:15:04.926 align:middle
And it might not happen right in
front of you where you think it will.

00:15:04.926 --> 00:15:06.566 align:middle
It might happen over there.

00:15:07.156 --> 00:15:11.626 align:middle
And you have to be always thinking at
gosh, will that get me where I want to be?

00:15:12.166 --> 00:15:18.626 align:middle
Decide on the kind of impact you want
to have in your job, in your profession.

00:15:18.626 --> 00:15:21.256 align:middle
And think of the -- look for the
opportunities that are going to give you that.

00:15:21.846 --> 00:15:24.156 align:middle
For instance, do you want
to supervise or manage?

00:15:24.646 --> 00:15:28.426 align:middle
What training or skills are going to make
you more marketable to get to that role?

00:15:28.426 --> 00:15:32.136 align:middle
What can you volunteer to do in your job
that's going to give you what you need

00:15:32.136 --> 00:15:34.326 align:middle
to then be competitive for that next job?

00:15:34.656 --> 00:15:36.276 align:middle
Do you want to be a director?

00:15:37.246 --> 00:15:38.456 align:middle
I'm hoping some of you do.

00:15:38.456 --> 00:15:41.316 align:middle
But it's not for everyone.

00:15:41.316 --> 00:15:46.706 align:middle
But what I would encourage anyone
who's interested in really moving up

00:15:46.706 --> 00:15:51.986 align:middle
and becoming a director and trying to effect
change is to not stop at being a director.

00:15:52.376 --> 00:15:54.946 align:middle
Please, if you hear nothing
else from me, hear this.

00:15:55.176 --> 00:16:01.376 align:middle
It is so -- as a library director, I am
given a pot of money to spend every year.

00:16:01.376 --> 00:16:04.946 align:middle
And if I want more money, I've
got, you know, I've got to do a lot

00:16:04.946 --> 00:16:06.386 align:middle
of maneuvering to try and get it.

00:16:06.386 --> 00:16:09.216 align:middle
Or I've got a fundraiser,
I've got to go to my friends.

00:16:09.656 --> 00:16:12.216 align:middle
I wish I thought about this
earlier in my career.

00:16:12.716 --> 00:16:15.296 align:middle
Is think about what's beyond a library director.

00:16:15.296 --> 00:16:22.706 align:middle
If you can become a city manager, or a
county CAO, or the director of a school

00:16:22.706 --> 00:16:25.716 align:middle
or the dean of a school, or of a museum.

00:16:26.376 --> 00:16:32.936 align:middle
These are the decision makers that decide
where the pots of money go and who gets it.

00:16:32.986 --> 00:16:35.406 align:middle
That's where we need more librarians to go.

00:16:35.406 --> 00:16:38.486 align:middle
We need you to move up into
those decision making roles.

00:16:38.486 --> 00:16:40.516 align:middle
Even into those political roles.

00:16:40.516 --> 00:16:43.096 align:middle
Because that is what's going
to make a difference.

00:16:43.096 --> 00:16:46.826 align:middle
And give libraries far more
power than we already do.

00:16:46.826 --> 00:16:49.066 align:middle
If you hear nothing else, I hope you hear that.

00:16:50.356 --> 00:16:54.856 align:middle
The next thing I will say, and I'm sorry I'm
moving quickly, but I want to get through my 10.

00:16:55.006 --> 00:16:56.986 align:middle
Please celebrate success.

00:16:56.986 --> 00:17:01.506 align:middle
I cannot emphasize how important
it is to celebrate success.

00:17:01.506 --> 00:17:06.226 align:middle
You all need to celebrate this
accomplishment that you have just achieved.

00:17:06.226 --> 00:17:09.076 align:middle
It is remarkable, it is important.

00:17:09.076 --> 00:17:10.586 align:middle
And you need to take a moment.

00:17:11.936 --> 00:17:17.776 align:middle
And when I talk about what you've got right
now is true success, I mean it's huge.

00:17:18.126 --> 00:17:20.606 align:middle
But success is also trying.

00:17:20.736 --> 00:17:23.556 align:middle
And that is something that
we sometimes forget about.

00:17:23.806 --> 00:17:27.126 align:middle
The importance of celebrating someone who tried.

00:17:27.316 --> 00:17:34.296 align:middle
One thing we try and do, and I try and do,
is whenever we do some large staff report

00:17:34.296 --> 00:17:38.276 align:middle
for city council or get something
that's almost across a finish line,

00:17:38.276 --> 00:17:40.866 align:middle
we celebrate turning in the grant application.

00:17:41.206 --> 00:17:42.436 align:middle
Never mind that we get it.

00:17:42.686 --> 00:17:46.576 align:middle
It's important to try and
celebrate those accomplishments.

00:17:46.576 --> 00:17:48.956 align:middle
Because that's, it was a heavy lift for people.

00:17:48.956 --> 00:17:53.386 align:middle
So think about celebrating the
try as well as the success.

00:17:53.606 --> 00:17:57.556 align:middle
It can be simple, it can be a
hey, thanks so much, great job.

00:17:57.556 --> 00:17:59.536 align:middle
It could be a handwritten note.

00:17:59.536 --> 00:18:01.796 align:middle
I will tell you, a handwritten
note goes a long way.

00:18:02.516 --> 00:18:05.256 align:middle
Or an email or a cupcake or a cookie or a party.

00:18:06.446 --> 00:18:14.496 align:middle
One of my proudest moments of my career was 10
years ago, my library won the National Medal.

00:18:14.606 --> 00:18:17.676 align:middle
Which is given out by the Institute
of Museum and Library Services.

00:18:17.676 --> 00:18:20.436 align:middle
And we got to travel to Washington DC

00:18:20.436 --> 00:18:24.416 align:middle
and Mrs. Obama presented my
library with this National Medal.

00:18:24.416 --> 00:18:27.526 align:middle
Talk about like the eclipse of a career.

00:18:28.726 --> 00:18:36.416 align:middle
But as great as that was, the most exciting
thing was the week before we had a huge party

00:18:36.416 --> 00:18:38.126 align:middle
to tell staff we had won.

00:18:38.766 --> 00:18:44.096 align:middle
And we invited anyone we could think
of that had some kind of influence.

00:18:44.096 --> 00:18:47.806 align:middle
Other library people, people in
the community, to have a party

00:18:47.806 --> 00:18:50.416 align:middle
and just celebrate the work of achieving that.

00:18:50.646 --> 00:18:55.376 align:middle
To really think about the
importance of celebrating those wins.

00:18:56.496 --> 00:19:05.536 align:middle
And then sometimes I'll say take time to
reflect on those special moments in your career.

00:19:06.226 --> 00:19:09.186 align:middle
Sometimes we've all had one of those days.

00:19:09.186 --> 00:19:14.756 align:middle
We may have had many of those days where we
have self-doubt, and you know, quite frankly,

00:19:14.756 --> 00:19:16.686 align:middle
maybe we're throwing ourselves
a little pity party.

00:19:16.686 --> 00:19:17.996 align:middle
I know I've done it.

00:19:18.306 --> 00:19:22.006 align:middle
It is in those moments that I
take time to reflect on some

00:19:22.006 --> 00:19:23.846 align:middle
of the special moments in my career.

00:19:24.656 --> 00:19:27.586 align:middle
Obviously the National Medal
was, you know, one of those.

00:19:28.636 --> 00:19:33.406 align:middle
But I remember probably about 10 years
ago I ran into a former student of mine

00:19:33.406 --> 00:19:35.536 align:middle
who wasn't sure what she wanted to do.

00:19:35.536 --> 00:19:39.496 align:middle
And she went through our
class, we taught reference.

00:19:39.496 --> 00:19:42.816 align:middle
This is how long ago this
was, when it was required.

00:19:43.136 --> 00:19:45.106 align:middle
And we taught a reference class.

00:19:45.106 --> 00:19:50.536 align:middle
And she came out of that class feeling
she was going to be a public librarian.

00:19:50.536 --> 00:19:56.066 align:middle
And when she ran into me probably five,
six years after she graduated she saw me

00:19:56.066 --> 00:19:59.146 align:middle
and she literally threw her arms around
me and said I just want to thank you,

00:19:59.146 --> 00:20:00.976 align:middle
you changed my life with that class.

00:20:01.506 --> 00:20:06.556 align:middle
And that is a moment that when I have a
bad day, I look back on and think about.

00:20:07.026 --> 00:20:12.426 align:middle
I think about the time when we had this
huge black history night celebration

00:20:12.426 --> 00:20:14.696 align:middle
with about 500 people at the library.

00:20:14.986 --> 00:20:18.596 align:middle
And this one mom came to me
with her about five year old son

00:20:18.596 --> 00:20:22.436 align:middle
and she said I never had anything
like this growing up as a child.

00:20:22.756 --> 00:20:25.986 align:middle
And you are changing these
children's lives by doing this.

00:20:25.986 --> 00:20:31.316 align:middle
And I knew the importance of that program
to her and her family in that moment.

00:20:31.316 --> 00:20:36.486 align:middle
And how important it was to
keep doing programs like that.

00:20:36.486 --> 00:20:43.006 align:middle
And I will be really honest with you, I
graduated, gosh, I finished in 1996 in December

00:20:43.006 --> 00:20:50.126 align:middle
and I graduated at the ceremony in
May of 1997 from San Jose State.

00:20:50.126 --> 00:20:54.706 align:middle
And this is when we had the split
campus and I was down south.

00:20:54.786 --> 00:20:59.596 align:middle
And I will tell you that it is full circle
for me to be able to speak to you here today.

00:20:59.596 --> 00:21:03.126 align:middle
And this moment right now will
be one of those moments that stay

00:21:03.126 --> 00:21:04.536 align:middle
with me that I will look back on.

00:21:04.536 --> 00:21:08.976 align:middle
So I thank you for including me
today, and I thank you for listening.

00:21:09.206 --> 00:21:14.626 align:middle
It you for selecting librarianship
as your calling in your life.

00:21:14.716 --> 00:21:21.966 align:middle
I wish you all a career filled with success,
with fulfillment, and with a little surprise.

00:21:22.856 --> 00:21:26.806 align:middle
Congratulations, graduates on your graduation.

00:21:27.066 --> 00:21:29.026 align:middle
On this momentous occasion.

00:21:29.206 --> 00:21:31.556 align:middle
And I will leave you with number 10.

00:21:31.556 --> 00:21:33.216 align:middle
My 10th tip.

00:21:33.216 --> 00:21:40.566 align:middle
And that is something that I was told on my
graduation day by someone very important to me

00:21:40.566 --> 00:21:45.736 align:middle
and wrote it down on a little card which
is still on my refrigerator 27 years later.

00:21:45.896 --> 00:21:49.916 align:middle
And he said, and I am saying
this to you, do great things.

00:21:50.536 --> 00:21:51.506 align:middle
Thank you very much.

